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Domestic
So that your flying experience is as smooth and stress free as possible, we recommend you check-in at least 30 minutes before your flight. At most of our ports you can check-in at any time on the day of travel. However, some regional airports only open 90 minutes prior to the scheduled flight time, so to check opening times with the port you’re flying from search airport information.
- Check-in commences 60 minutes prior to departure for the first flight of the day. If you are connecting to an international service after your domestic flight, we recommend that you check-in 90 minutes before your domestic flight to complete immigration requirements.
- If you are travelling in a large group or require special assistance we recommend that you arrive at least 60 minutes prior to departure. Click here if you require special assistance or Click here for Group bookings.
Hot Tip: Allow more time to check-in and clear security during peak periods.

30 minutes – Check-in at least 30 minutes in advance
20 minutes – Boarding starts 20 minutes prior to departure
International
So that your flying experience is as smooth and stress free as possible, we recommend you arrive for check-in 2 hours before your flight departure time.
If you are travelling on a domestic service prior to connecting with an international service, we recommend that you check-in 90 minutes before your domestic flight to complete immigration requirements.
You may not check-in for an international flight earlier than the times specified below on the day of travel. International check-in commences at the following times:
- Flights from the Pacific Islands: 2 ½ hours prior to departure.
- Flights from Australia and New Zealand: 2 hours prior to departure.
120 minutes – Check-in at least 120 minutes prior to departure time
30 minutes – Check-in closes 30 minutes prior to departure time
30 minutes – Boarding commences 30 minutes prior to departure time
Check out our Destinations page for specific opening hours for the airport you are flying from.
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